Refund & Cancellation Policy

Free trial

Every new subscription starts with a 3-day free trial. A card is required, but you won't be charged if you cancel before the trial ends. We send a reminder email before the trial converts.

Cancel anytime

Cancel in one click from Dashboard → Billing. Cancelling stops future renewals. You keep full access until the end of the period you have already paid for, and you can resume before then.

Refunds

• Monthly plans: generally non-refundable once charged, because the trial lets you evaluate the Service first.
• Quarterly and annual plans: if you request a refund within 7 days of the first paid charge, we refund in full. After that, payments are non-refundable.
• Crypto payments: refunds, where approved, are paid in USDT to an address you provide, minus network fees.
• Trading losses are never refundable. Please read the risk disclosure.
• Where local consumer law gives you additional rights, those rights apply.

How to request

Email support@quantora.trade from your account email. Approved refunds are processed within 5–10 business days to the original payment method.